Home  |   All Photobags  |   Best Sellers  |   Photobag Purses  |   Photobag Totes  |   Leather Photobags  |   Bridemaids Gifts  |   Men's Photobags  |   Gift Certificates  |   How To Order  |   Uploading Photo Tips  |
 Browse by Price
  » Under $50
  » Under $100
  » $100 and Over
New Releases
Cosmetic Bag
Cosmetic Bag
Coin Purse
Coin Purse
Bridemaids Gifts (8 Clutch Bags)
Bridemaids Gifts (8 Clutch Bags)
 
Home > FAQs
 
FAQs
What are the products?
To view our current collection of photobags, please click here: View All Photobags

How do I keep my Photobag clean?
For regular cleaning maintenance, go over your Photobag handbag with a lint brush. You should apply Scotchguard or a similar product that will repel moisture and water when you first receive the bag. For further cleaning, please use a damp soft towel with warm soapy water to remove dirt from the bag.

How are images made and how durable are they?
Images are actually "baked" into the fabric through what is known as a sublimation process. This sublimation process actually embeds the image into the fabric. The result is an extremely clear image that will not fade, crack or peel.

What kinds of fabrics are used?
Images are printed on a white, high-quality micro fiber. The rest of the bag is also constructed with an extremely durable micro fiber. Some bags also include options for leather upgrades.

Can I add the same image to the backside of my photo accessory?
Yes. Some PHOTOBAGstore.com products have this option. Depending on the bag you choose, there is an additional $10-15 fee to place your image on both sides of the bag. Simply choose the two-sided option when ordering the bag and upload the same image twice.
Can I put a different image of each side of the bag?
There is an option on most bags to include an image on both sides of the bag. This option cost an additional $10 to $15 depending on the bag style. If you select this option, you will be asked to upload two images. You can choose to use the same image twice or a different image on each side.

Can I put multiple images on one side of a bag?
If you have a photo editing program, like PhotoShop, you can combine several photos into one image that is at least 1024 x 768 pixels or greater and we will gladly print it on a bag for you. Save the file as a .jpg file and upload it. You can also choose our collage service for an additional fee and upload up to 12 images per bag and we will custom build you a collage.

Can I see my picture cropped on the bag?
Yes, please put in the "comments" section when checking out that you would like to see your picture cropped on the bag. (NOTE: PHOTOBAGstore.com will email your proof to the same email address that you create an account with PHOTOBAGstore.com.)
Can I submit any image?
You may submit any image as long at it is your own personal property or you have obtained the right or permission to reproduce it. By ordering a photobag you confirm that you own the rights to the image(s) or have obtained relevant permission(s) to use the image(s) prior to submitting an order. PHOTOBAGstore.com will not be held responsible for any discrepancies involving the license holder and the customer who submits the photograph.
Can my image be changed from Color to Sepia or Black and White?
Yes, please put in "comments" section when checking out and our professional designers will email you your revised image on your selected bag to you for approval. (NOTE: PHOTOBAGstore.com will email your proof to the same email address that you create an account with PHOTOBAGstore.com.)
Can you eliminate the red eye effect on my images?
Yes, please put in "comments" section when checking out and our professional designers will email you your revised image on your selected bag to you for approval. (NOTE: PHOTOBAGstore.com will email your proof to the same email address that you create an account with PHOTOBAGstore.com.) 
 
Can PHOTOBAGstore.com enhance the image that I provide?
 
PHOTOBAGstore.com can fix some simple problems with images such as red eye, dust from scans, etc. Major retouching is done on an as requested basis. If you would like us to make changes to your image, simply include your request or instructions in the shipping information comments field. Orders that do not include specific requests will not be enhanced.
What type of image file do I need to send?
 
All images should be at least 4" x 6" in size. If you have a digital image, please upload the photo as a .jpg file. Make sure the image is saved at a minimum of 1024 x 768 pixels or more. The file size should be a minimum of 200KB and a maximum of 2MB. A minimum 2 Megapixel digital camera is required. Click here for Photo Uploading Tips.

What if I'm scanning a 4x6 (regular size) photo?
 
Scan all prints at 300 DPI and save as a .JPG file type. 

 
Photo Uploading Tips
 
Digital images are computer files which, when opened with the right program, display a picture on your computer screen.

When a computer displays a digital image, it takes the data in the file and displays thousands of tiny dots on your screen. Each of these dots is called a pixel. The more pixels an image has, the more detailed the picture can be. Image quality is measured by pixels per inch, also called dots per inch, or dpi.

We strongly recommend that your digital pictures be at least 1024 pixels wide and at least 768 pixels tall. Here is how to make sure you have an image that is at least our recommended size:

If you already have an image on your Windows computer:
  1. Open My Computer.
  2. Find the image you want to use.
  3. Set your mouse pointer on the image, click the RIGHT mouse button once, and release. A small menu will appear.
  4. Set your mouse pointer at the bottom of the menu on Properties (It will highlight), click the LEFT mouse button once, and release. A new screen will pop up.
  5. You should see several tabs across the top of the page. One of them will say Summary. Click it.
  6. You should see a list of image properties. Width is the image width in pixels, and Height is the image height in pixels.
If you are planning on taking a picture with a digital camera:
  1. Make sure you have a camera that takes pictures at 2 megapixels or larger.
  2. Make sure your camera is set to the highest setting before taking a picture.
  3. Save Images in a JPG format
  4. Refer to your cameras manual for more details.
If you are scanning a 4" x 6" (regular photo size) image:
  1. Set the scanner resolution to 300 dpi or higher and save the image in a JPG format.
  2. If your scanner does not have a dpi setting, use the highest available setting.
  3. Refer to your scanner's manual for more details.
Do you have any kind of customer satisfaction guarantee?
If you are not satisfied with your bag, return it within 30 days and we will remake another bag (same style, same image) at no additional cost.

What is the return policy?
All products are guaranteed against defects in materials and workmanship for 90 days from shipment. If you need to return a product, please send an e-mail to service@photobagstore.com.

What is your cancellation policy?
We immediately begin processing your order. You may cancel your order only within the first 24 hours by sending an e-mail to service@photobagstore.com.
 
Shipping Information:
Our packages are either shipped via Federal Express or the US Post Office. We offer several different types of shipping.
  • Standard shipping in Continental US. Ships from our factory in two to three Weeks via FedEx.
  • Priority shipping. - Ships from our factory in one to two weeks via FedEx
  • Priority Canada & Mexico. Ships from our factory in two to three Weeks via FedEx.
  • International. Ships from our factory in two to three weeks via FedEx. We only ship to the following countries United Kingdom, France, Germany, Italy, Spain, and Australia.